Sigh, today was not so good day for me... Its not just about being physically stressed but more of the emotional stress that I went through. its weird how some people coud affect our feelings even if we don't really know them.. I just hate inconsiderate people and for me today its a lady driver of a 770 bus. here's a short summary,
julian and i woke up early this morning to go catch our bus to his doctor's appointment all the way in Cesar Chavez which is around a bus, 13 train stops and another bus ride away from where we live. anyway, i loaded our tap card (its like an atm card that's reloadable to put in the fare) for a day pass which was $5 -- it was supposed to be good for al our traveling needs for the day. but lo and behold, when i validated the thing on the machines found at the station, it said that $1.25 has been deducted SO my day pass wasn't $5 anymore therefore instead of unlimited public transporation use, i'll be limited to just 4 including the one going away from the red line station. there was a customer service desk with some personnel there so i approached them, told them waht happened and showed them my receipts. there were nice enough to give me a strip pf paper which was mta's anyway with punches of the day's date and that it was for a day pass. they told me that i shouldn't have a problem then. so off me & julian went to the doctor's. unfotunately, they couldn't see him much earlier than 2 but since i have to work at 3, i called james and we agreed to meet at the universal city station so he could take julian back to his appointment since he'll be off to work by 12 anyway and i could then go to work. julian and i waited for the 770 bus at the stop to union station once again. the bus finally came 10 mins after BUT when i showed the driver the paper that was given to me for my fare, she said that it's "trash to me" and proceeded to throw the thhing in her plastic bag. i tried explaining to her the whole thing and that i didn't really have any other money but the fare that i paid for the DAY PASS... i also asked her if i could have the paper back so that i may talk to the customer service desk of the mta at the union station. she arrogantly told me that she shouldn't be even be letting me on the bus, that again "its trash to me" (the paper ticket) and that i could get her bus number and badge number. i was so upset that time and was really close to tears -- i mean, its now as if i'm trying to evade paying fare or whatever, i have the receipts to prove it and how could i have gotten that mta punched paper even if it weren't given by somebody from their company. i can't believe how people can be so inconsiderate -- even not for me but to think that i was with julian and that lady didn't even care how we could go home or something. anyway, of course i got the bus' number and the lady's badge number and made sure that i REPORTED her when i got to the customer service -- i'm a pretty tolerant person but i really think that people who work closely supposedly with and for other people should at least have a heart and a little compassion for others. the lady who took my complaint was really nice and she even gave me and julian some tokens in replacement of the fare we paid but pretty much never got to use.
thank you to the kind customer service people at the office and to the lady bus driver, i wish when my compalint for you comes up, may it make you treat your passengers next time more kindly. i bet that your job can be stressful driving a bus all day, dealing with people all day but its the job that you chose and your passengers shouldn't be the ones suffering because of whatever it is you're feeling.
i really strongly believe that if just treat each other with compassion and respect, the world will be so much nicer to live in -- don't you think?
Tuesday, July 07, 2009
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